Check Legal access before opening an account
Our Legal notice explains who may access the account area, which details we request, and how wallet activity is matched to your account. Eligibility depends on local law, so you should confirm that access is permitted for your location before opening an account. We may ask
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for phone verification before account access and may pause a transaction when account details, a DANA, OVO, GoPay or QRIS record, or a bank transfer reference needs checking. The same policy applies when you use a virtual account or request a withdrawal review. For customers in
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Makassar and elsewhere in Indonesia, the current Legal wording is the point of reference; payment labels do not replace these terms. If a policy changes, we publish the revised wording on the Legal page and keep the contact route available for questions.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.